FAQ

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    We clean and disinfectant each vehicle before and after each customer. Drivers always wear mask! We pay extra attention to most frequently touched surfaces like belts, seats, door handles, windows and armrests. Every vehicle is loaded with sanitizer.

    Only stretched vehicles have a partition. We can attach a partition on SUV if you request it.


    We are monitoring all the arrivals at O ‘Hare and Midway airport. When your airplane lands, your driver will contact you and give you instructions about the pick up. In case you don’t receive a text message, please call our dispatch at 312-806-1074.

    Our online reservation system doesn’t allow you to book a trip if the trip is in less than 3 hours from the time of booking.If you need a ride in the next 3 hours, please call for availability.

    Depends on demand, but usually, we can provide car up to 2 hours.

    We are based in Chicago, Illinois but also do airport runs to Wisconsin, Indiana, Iowa and Michigan.

    Each car seat cost additional $20.

    Yes we do.

    $20 cleaning fee for uncrated pets. No cleaning fee for pets in crates. Any damage caused by your pet will be quoted by the management and will be paid by the customer.

    We use late models vehicles up to 36 months.

    On the time of booking your reservation you must provide credit card.

    You will get a text from the driver, and he will give you instructions, if you don’t get a text message, please call dispatch at (312)-806-1074

    Yes,cost an additional $30 and the driver will be waiting for you with a sign at the designated area.

    Charger, bottled water, magazines, great chauffeur.

    All drivers are licensed by City of Chicago.

    All cars are licensed by City of Chicago and own commercial insurance for up to $350 000.

    An authorization on will be placed the day before service, and will be charged after service is done.


    We work 24/7.

    We work 365 days a year.

    Yes, after the reservation is submitted.

    Yes, after the trip is done.




    Yes, you can pay with cash, but you still need to provide credit card.

    Yes, we monitor all flights.

    Please call dispatch at (312)-806-1074 and you will be transferred to corporate accounts manager.

    Alcohol is prohibited in our sedans, SUVs, and limousine buses. You are allowed to have alcohol in all stretch limousines and stretch SUVs.

    Due to high demand especially for larger vehicles, please call dispatch to check availability.
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